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ExpiryStack

Support

Need help with ExpiryStack? Try the checks below or send us a message.

  1. Tell us what happened
  2. Product not found
  3. Date read incorrectly
  4. A reminder didn't arrive
  5. My records are missing
  6. Report a security concern

01

Tell us what happened

Tell us what happened and how to repeat it. Include the app version, iPhone model and iOS version if you can.

Don't send passwords, codes, invitation links or payment details. Hide personal information in screenshots.

support@somestr.dev
Send a support email

Read the privacy policy

02

Product not found

Enter the product yourself if it isn't found. If a name is suggested, check it matches your pack before saving.

03

Date read incorrectly

Compare it with the printed date and correct it before saving. A barcode doesn't confirm the expiry date.

04

A reminder didn't arrive

Check ExpiryStack's notification permission in iOS Settings, then the date and reminder saved in the app.

05

My records are missing

Don't uninstall the app, erase data or create a replacement space. Contact support and tell us when you last saw your records.

Read the data deletion guidance

06

Report a security concern

Tell us where the issue is and how to reproduce it safely. Don't include passwords, codes or real user data, or post sensitive details publicly.

security@somestr.dev

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